Frequently Asked Questions

Do I need to apply for a visa to enter Phu Quoc Island?

No, you don’t need to. Foreigners can enter Phu Quoc Island without visa for up to 30 days in accordance with Clause 4 and Clause 6, Article 12 of Law No. 51/2019/QH14 Amendments to a number...

Do I have to apply for a visa when I am a Vietnamese overseas?

Yes, if have a foreign passport. Decree No. 82/2015/NĐ-CP allows for Vietnamese people residing overseas and foreigners who are spouses, children of Vietnamese people residing overseas or of...

I cannot prepare photos in my country. Can I get my photos ready in Vietnam?

Yes, you absolutely can. Your visa photo can be taken at the Vietnam airports by the Immigration Department at a cost of 2 to 5 USD or you can ask for more information from ground staff. 

What should I do when I submit wrong information or my information changes after applying for a visa?

You must contact us without delay about the changes/errors so that we can handle them promptly. In case we reply that it cannot be fixed, you will be required to apply for a new visa. In ou...

Do I need to provide the scan of my passport to enter Vietnam?

A passport scan is generally optional for entry at the airport. However, you must bring your physical passport—valid for at least 6 months from your arrival date—as it is mandatory for immig...

What are the photo requirements for Vietnam Visa?

Ensure all uploads are high-resolution and follow proper guidelines. ➡ Passport data page: Full page including photo, personal information, and ICAO line. Photos must be taken straight, wit...

What are the passport requirements for Vietnam Visa?

In Article 20, Law on entry, exit, transit and residence of foreigners in Vietnam 2014, the law stipulates clearly if your passport has expired or is valid for less than 6 months from the en...

How many kinds of Vietnam visa are there?

There are many ways to classify different kinds of Vietnam visa. In terms of the entry purpose, there are 6 common types of visas as follows: Tourist visa (DL) Business visa (DN1 – DN2)...

How do I know whether I qualify for Vietnam visa exemption?

On August 15, 2023, nationals of Germany, France, Italy, Spain, the UK, Russia, Japan, South Korea, Denmark, Sweden, Norway, Finland, and Belarus will be granted visa-free entry to Vietnam f...

Can I pay the Government fee separately at Vietnam ports?

Yes, you can. Our Visa On Arrival service does not include Government fee in the prices. For the Government fee, you have to pay directly at Vietnam ports in currency such as VND, USD. With...