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Frequently Asked Questions
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What is Fast track service at the airport?
Fast track service at the airport is a service that assists immigration and exit procedures without passengers having to wait in line. Our staff will be waiting at an appointed area with yo...Why should I use Fast track service?
Usually, it would take plenty of time to wait in line to get all the procedures done at the airport. Our Fast Track service allows passengers to complete entry-exit procedures quickly withou...How can I apply for Fast track service?
Passengers can apply for the service by filling out the form on our website, completing payment via available methods, and receiving the results via email. Passengers can also register thro...How can I contact your agency?
Once you have registered for the service, our staff will contact you and will discuss with you some information such as confirming registered information, the required documents to prepare,...What documents should I bring to complete immigration procedure?
Here are the documents you need to complete the immigration procedures: A valid passport with blank pages for entry stamp Documents proving you have permission to enter Vietnam such as v...What are some complementary services?
We also provide complementary services such as car transfer, eSIM, and application for Letter of Approval in case you do not have documents proving you have permission to enter Vietnam.Is Fast track service available for both departure and arrival?
Yes. Our Fast Track service is available for both arrival and departure, with a service fee only from 20USD for Normal Fast Track, and from 35USD for VIP Fast Track. Our Arrival Fast Track...Who should opt for Fast track service?
Fast Track service is a great choice for all passengers entering Vietnam. However, we recommend that the following groups use our Fast Track service for its convenience and comfort: Passe...What is Car transfer service? Who should opt for this?
Car transfer is a service that provides a car to pick up passengers from the airport to an appointed place and/or from an appointed place to the airport.How many types of cars do you have for this service?
We provide various choices of vehicles depending on your needs. We have different types of vehicles according to the number of passengers, with on-board amenities to ensure a comfortable and...