Frequently Asked Questions

Can I use eSIM to make phone calls and send text messages?

This depends on the type of eSIM you use. There are 2 popular types of eSIM: Regular ESIM: has the same functions as a regular physical SIM, so you can use eSIM to make phone calls, send...

Can I use eSIM and physical SIM at the same time?

Yes. ESIM and physical SIM can be used at the same time on the same device.

How to activate my eSIM?

After registering for the service with us and making payment successfully, you will receive information via email with instructions for activating the eSIM.

How can I check if my phone supports eSIM?

You can check whether your phone supports eSIM or not by checking the information on the phone device. There are different ways to check depending on the phone's operating system. For iOS:...

Which devices support eSIM?

Currently, eSIM is supported on various devices such as iPhone XS and above, Google Pixel 2 and above, iPad, high-end Samsung smartphones, and some Oppo's. Some laptop lines from Acer, ASUS,...

What is eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM

How can I contact my driver?

Once you have registered for the service, our staff will get in touch with you and discuss service information such as confirming registered information and meeting location at the airport.

How can I apply for Car transfer service?

Passengers can register for the service by filling out the form on our website, completing payment via available methods, and receiving the results via email. Passengers can also contact vi...

How many types of cars do you have for this service?

We provide various choices of vehicles depending on your needs. We have different types of vehicles according to the number of passengers, with on-board amenities to ensure a comfortable and...

What is Car transfer service? Who should opt for this?

Car transfer is a service that provides a car to pick up passengers from the airport to an appointed place and/or from an appointed place to the airport.