Frequently Asked Questions

Which devices support eSIM?

Currently, eSIM is supported on various devices such as iPhone XS and above, Google Pixel 2 and above, iPad, high-end Samsung smartphones, and some Oppo's. Some laptop lines from Acer, ASUS,...

What is eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM

How can I contact my driver?

Once you have registered for the service, our staff will get in touch with you and discuss service information such as confirming registered information and meeting location at the airport.

How can I apply for Car transfer service?

Passengers can register for the service by filling out the form on our website, completing payment via available methods, and receiving the results via email. Passengers can also contact vi...

What fees do I have to pay for Car transfer service?

The service fee starts from only 35 USD for a 4-7 seat economy car. Please contact us via phone call or live chat to receive a price quote for each specific vehicle.

How many types of cars do you have for this service?

We provide various choices of vehicles depending on your needs. We have different types of vehicles according to the number of passengers, with on-board amenities to ensure a comfortable and...

What is Car transfer service? Who should opt for this?

Car transfer is a service that provides a car to pick up passengers from the airport to an appointed place and/or from an appointed place to the airport.

Who should opt for Fast track service?

Fast Track service is a great choice for all passengers entering Vietnam. However, we recommend that the following groups use our Fast Track service for its convenience and comfort: Passe...

Is Fast track service available for both departure and arrival?

Yes. Our Fast Track service is available for both arrival and departure, with a service fee only from 20USD for Normal Fast Track, and from 35USD for VIP Fast Track. Our Arrival Fast Track...

What are some complementary services?

We also provide complementary services such as car transfer, eSIM, and application for Letter of Approval in case you do not have documents proving you have permission to enter Vietnam.