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Frequently Asked Questions

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FAQS CATEGORIES

How can I apply for Car transfer service?

Passengers can register for the service by filling out the form on our website, completing payment via available methods, and receiving the results via email. Passengers can also contact vi...

How can I contact my driver?

Once you have registered for the service, our staff will get in touch with you and discuss service information such as confirming registered information and meeting location at the airport.

What is eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM

Which devices support eSIM?

Currently, eSIM is supported on various devices such as iPhone XS and above, Google Pixel 2 and above, iPad, high-end Samsung smartphones, and some Oppo's. Some laptop lines from Acer, ASUS,...

How can I check if my phone supports eSIM?

You can check whether your phone supports eSIM or not by checking the information on the phone device. There are different ways to check depending on the phone's operating system. For iOS:...

How to activate my eSIM?

After registering for the service with us and making payment successfully, you will receive information via email with instructions for activating the eSIM.

Can I use eSIM and physical SIM at the same time?

Yes. ESIM and physical SIM can be used at the same time on the same device.

Can I use eSIM to make phone calls and send text messages?

This depends on the type of eSIM you use. There are 2 popular types of eSIM: Regular ESIM: has the same functions as a regular physical SIM, so you can use eSIM to make phone calls, send...
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