Frequently Asked Questions
How can we help you today?
Tet Holiday from Jan 25, 2025, to Feb 03, 2025, but we are still working and providing 24/7 support.
If you need assistance, please do not hesitate to contact us via WhatsApp: +84.379.522.522 or email: sales@vietnam-immi.org.
Please note that the service fee will be higher than our regular service rates.
If your passport is damaged, lost or expired, you need to go through the procedure of reissuing your passport including:
*Required documents:
*Where to apply:
*Processing time: 08 working days from the date of receipt of complete and valid documents.
Note: The newly issued passport will have a new passport number, which does not duplicate with the old passport number.