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Frequently Asked Questions
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FAQS CATEGORIES
Can I share cellular data with other devices?
Yes, you can. You just need to turn on your personal hotspot/Tethering and share the password with your companion.
How to remove an eSIM if I no longer need to use it?
Yes, you can. Simply follow this guide below to remove your eSIM
On iPhones: Navigate to Settings > Cellular/Mobile Data > Select the plan you wish to erase > Tap Remove Cellular Plan.
O...
Is it necessary to enable data roaming on my device?
Yes, it is. To ensure optimal coverage for your Vietnam eSIM, it is essential to activate data roaming in your mobile settings. There will be no extra charges on your account, provided that...
Is it possible to renew or extend the data on my eSIM?
No, you cannot. Currently, there is no option to renew the data on your Vietnam eSIM. If you want additional data, you can acquire another eSIM.
What is Car transfer service? Who should opt for this?
Car transfer is a service that provides a car to pick up passengers from the airport to an appointed place and/or from an appointed place to the airport.
How many types of cars do you have for this service?
We provide various choices of vehicles depending on your needs. We have different types of vehicles according to the number of passengers, with on-board amenities to ensure a comfortable and...
What fees do I have to pay for Car transfer service?
The service fee starts from only 25 USD for a 4-7 seat economy car. Please see Pricing, or contact us via phone call or live chat to receive a price quote for each specific vehicle.
How can I apply for Car transfer service?
Passengers can register for the service by filling out the form on our website, completing payment via available methods, and receiving the results via email. Passengers can also contact via...
How can I contact my driver?
Once you have registered for the service, our staff will get in touch with you and discuss service information such as confirming registered information and meeting location at the airport.