Applying for a Vietnam eVisa online should be a straightforward process. You complete your Vietnam eVisa application, upload your passport and photo, pay the required fee, and wait for your visa to be processed.
However, things do not always go as smoothly as expected.
A small mistake with your Vietnam eVisa photo, passport scan, or other Vietnam eVisa document requirements can result in an amendment request or delay your application. A photo with the wrong background, incorrect dimensions, poor lighting, or glare may be rejected even if it looks perfectly fine to you.
If your departure date is approaching, these small issues can quickly become stressful.
In this guide, we'll explain the most common Vietnam eVisa photo errors, the Vietnam eVisa photo size and requirements, and how checking your documents before submission can help reduce unnecessary delays.
Why Was My Vietnam eVisa Rejected or Delayed?

If your Vietnam eVisa application has been delayed or returned for correction, one of the first questions you may have is: "Why was my Vietnam eVisa rejected?"
There are several possible reasons, but incorrect or unclear documents are among the most common issues travelers encounter during the Vietnam visa application process.
Common Vietnam eVisa Photo Errors
Your Vietnam eVisa photo may look perfectly acceptable on your phone or computer, but it still needs to meet the required technical specifications.
Common Vietnam eVisa photo errors include:
- Incorrect photo background
- Uneven lighting or shadows
- Incorrect Vietnam eVisa photo size
- Poor image quality or resolution
- Glare from glasses
- Incorrect facial positioning
- Blurry or unclear facial features
Passport scans can also cause problems. For example, strong reflections across the passport information page may make important details or the machine-readable zone (MRZ) difficult to read.
Taking a few minutes to check your Vietnam eVisa documents before submitting your application can help prevent unnecessary delays.
Vietnam eVisa Photo Size and Requirements

Before uploading your photo, make sure it follows the required Vietnam eVisa photo requirements.
Vietnam eVisa Photo Size
The portrait photo should follow the required 4 × 6 cm format and be provided in JPG or PNG format.
If you are wondering how to resize a photo for Vietnam eVisa applications, avoid excessive compression or repeated editing, as this can reduce image quality.
Vietnam eVisa Photo Background
The photo should have a plain white background with even lighting.
Avoid:
- Dark or colored backgrounds
- Shadows behind your head
- Furniture or objects in the background
- Uneven lighting
Vietnam eVisa Passport Photo Requirements
Look directly at the camera with a neutral expression. Your face should be clearly visible and positioned naturally within the frame.
It is also recommended to remove glasses when possible to prevent lens glare or shadows around the eyes.
Key Takeaways for an Error-Free Vietnam eVisa Application
Before submitting your Vietnam eVisa application, keep these points in mind:
- Check your Vietnam eVisa photo requirements
- Review your passport scan
- Remove glasses when taking your photo
- Review all documents before submission
- Don't ignore amendment requests
- Apply early
- Consider a document review
Frequently Asked Questions (FAQs)
1. Can I take my Vietnam eVisa photo with a smartphone?
Yes. You can use a smartphone to take your Vietnam eVisa photo, provided the final image meets the required photo specifications. Take the photo in a well-lit area with a plain white background, look directly at the camera, and avoid shadows or reflections.
2. What are the Vietnam eVisa photo requirements?
Your photo should meet the required Vietnam eVisa photo size and format (4x6 cm, JPG/PNG), have a plain white background, clear facial features, and appropriate lighting. Avoid blurry images, shadows, glare, and accessories that obstruct your face.
3. Why was my Vietnam eVisa photo rejected?
A Vietnam eVisa photo rejection can happen for several reasons, including an incorrect background, poor lighting, incorrect dimensions, low image quality, facial positioning, or reflections from glasses.
4. How can I resize my photo for a Vietnam eVisa?
If you need to know how to resize a photo for Vietnam eVisa, use a tool that preserves the original image quality while adjusting the dimensions to the required format. Avoid excessive compression, as this can make the photo blurry or difficult to verify.
5. What should I do if my Vietnam eVisa application says "Amending photo required"?
If your application shows "Amending photo required," review the reason for the amendment and prepare a replacement photo that meets the Vietnam eVisa photo requirements. Avoid submitting the same problematic image again, as this may cause further delays.
6. Can a passport scan cause my Vietnam eVisa application to be delayed?
Yes. An unclear passport scan can create problems during document review. Make sure the entire passport information page is visible, including the MRZ code, and check that there is no glare, reflection, cropping, or blur.
7. Can someone check my Vietnam eVisa documents before I submit them?
Yes. A professional Vietnam eVisa application support service can review your photo and passport documents before submission and point out common formatting or information errors.
8. How long does it take to fix a Vietnam eVisa photo error?
The time depends on the type of issue and the current status of your application. If the authorities request an amendment, correcting and resubmitting the required document as soon as possible can help avoid additional delays.
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