3 Reasons to Choose Vietnam-immi for Your Vietnam Visa

Thomas, a German national, planned a trip to Vietnam that combined a vacation with a short business meeting in Hanoi in mid-March 2026. He booked his round-trip flights six weeks in advance and initially decided to apply for an eVisa directly through the government portal to save money.

On his first submission, Thomas received a rejection notice stating that his “portrait photo did not meet requirements”. He was surprised because the photo had been taken at a professional studio with a white background and a clear frontal pose, so he could not understand why it had been rejected.

Since he still had enough time before his departure, Thomas took a new photo and submitted a second eVisa application on his own.

Unfortunately, the second application was also rejected, this time because of “mismatched passport information”. After reviewing his submission, Thomas discovered that he had accidentally omitted one character from his passport number in one section of the application, even though every other field had been completed correctly.

At that point, he had only five working days remaining before his flight and became concerned that he might not receive his visa in time.

Thomas then contacted Vietnam-immi through the consultation form on the website. The team requested the following documents:

• Passport scan (biographical page)
• A new portrait photo taken according to Vietnam-immi's guidelines
• Flight tickets and planned itinerary

After receiving the documents, the Vietnam-immi team carried out a thorough pre-submission review, including:

• Re-checking the photo against Vietnam eVisa standards, including the background, shadows, face angle, and file size.
• Cross-verifying all passport information against the application form, including the passport number, full name, and dates.
• Confirming that the intended port of entry and entry date matched the actual flight itinerary.

During this review, the team identified another minor issue that had gone unnoticed: the intended entry date entered on the application was two days different from the actual flight date. This was corrected before the application was submitted.

The corrected application was resubmitted on the same day using an urgent processing package. After just two working days, Thomas received his approved Vietnam eVisa.

He was able to travel exactly as planned and later sent a thank-you email to the Vietnam-immi team for helping him resolve the issues before his departure.

Michael, a U.S. national, planned a 10-day business trip to Vietnam, entering through Noi Bai International Airport in Hanoi. He contacted Vietnam-immi to apply for an e-visa for tourism combined with short-term business activities and selected the standard four-working-day processing option.

After three working days, Michael received his approved e-visa. However, only two days before his departure, his Vietnamese partner company revised the meeting schedule and requested that he fly two days earlier, arriving through Da Nang International Airport instead of Hanoi.

Michael became concerned that his approved e-visa, which listed Hanoi as his intended port of entry, might cause complications if he entered Vietnam through Da Nang instead.

He immediately contacted Vietnam-immi by email and provided:

• His approved e-visa.
• His updated flight tickets showing the revised travel date and arrival airport.

The Vietnam-immi team carefully reviewed the situation by:

• Re-examining the e-visa, including its visa type, validity period, and entry conditions.
• Cross-checking the latest regulations regarding changes to the intended port of entry for Vietnam e-visas.
• Evaluating the available solutions based on Michael's updated itinerary.

After completing the review, Vietnam-immi presented Michael with two practical options:

After considering both options, Michael chose to submit a new application with Da Nang as his intended port of entry.

Vietnam-immi assisted him in completing the application form, re-verifying every detail, and submitting the application using the two-working-day urgent processing option.

Michael received his new e-visa on time and entered Vietnam successfully through Da Nang International Airport without disrupting his revised business schedule.

Sarah, an Australian national, planned a two-week family trip to Vietnam. Before contacting Vietnam-immi, she compared several websites offering Vietnam visa services and noticed significant differences in pricing, processing times, and service guarantees.

What concerned Sarah most was information security. She worried that sending passport scans and personal data to unverified websites could expose her family's information to potential leaks or misuse.

She contacted Vietnam-immi with a straightforward question:

In response, the Vietnam-immi team focused on building trust through transparency by:

• Providing complete legal information, including the company name, tax code, registered business address, and International Tour Operator License number.
• Explaining Vietnam-immi's data protection process, confirming that client information is used exclusively for visa processing and is not shared with any third party other than the Vietnam Immigration Department when required for the application.

After verifying the legal information and feeling confident about the company's data protection measures, Sarah decided to submit visa applications for her entire family through Vietnam-immi.

Every application was processed successfully, and the family entered Vietnam smoothly through Tan Son Nhat International Airport.

After returning home, Sarah sent a positive feedback email and later recommended Vietnam-immi to several colleagues who were planning trips to Vietnam.